Terms and Conditions

Last Updated: 3rd June 2025

1. Introduction

Welcome to VOX India. These Terms and Conditions govern your access to and use of our e-commerce platform located at https://www.greatstack.voxindia.co. By accessing our platform, you agree to be bound by these terms.

2. Definitions

3. Use of Website

The website and all its contents are intended solely for personal, non-commercial use. Any use of the content, images, or platform for resale, commercial purposes, or scraping data without our express permission is strictly prohibited.

4. Eligibility

You must be 18 years or older to use this website. By agreeing to these terms, you represent that you are at least 18 years of age or are accessing the site under supervision of a legal guardian.

5. Account and Registration

To make purchases, users may be required to register and create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

6. Product Description

We attempt to be as accurate as possible in describing our products, including colors, dimensions, and specifications. However, we do not warrant that the product descriptions or other content is error-free, complete, or current.

7. Orders and Pricing

Prices displayed on the website are subject to change. We reserve the right to cancel any order at our discretion, including for pricing errors or availability issues, even after order confirmation.

8. Payment

We accept major forms of payment, including credit/debit cards and UPI. Your payment information is securely handled by certified third-party gateways.

9. Shipping and Delivery

Orders will be shipped according to estimated timelines but delays may occur due to unforeseen circumstances. All shipping and delivery details are explained at checkout.

10. Returns and Refunds

Returns and exchanges are only applicable under certain circumstances, such as manufacturer defects or damaged goods. For more details, please refer to our Return Policy.

11. Intellectual Property

All content on the platform including logos, text, images, and software are the property of VOX India and are protected under applicable intellectual property laws. You are not permitted to use any content without express permission.

12. Limitations of Liability

In no event shall VOX India be liable for any direct, indirect, incidental, or consequential damages resulting from your access or use of the platform or from any content, product, or service.

13. Indemnification

You agree to indemnify and hold harmless VOX India and its affiliates, officers, and employees from any claim or demand, including reasonable attorneys’ fees, arising from your violation of these Terms or any applicable law.

14. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any dissent or legal matter arising under these terms shall be subject to the jurisdiction of Bangalore courts.

15. Termination

We reserve the right to suspend or terminate access if we believe there is a breach of these Terms or unlawful activity. Upon termination, your right to use the website will cease.

16. Amendments to These Terms

We may modify these Terms at any time. Users will be notified of significant changes. Continued use of the platform implies acceptance of the updated terms.

17. Contact Details

For any queries, concerns, or support requests, please contact our Grievance Officer:

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